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Client feedback, on the page

Send a private link. Your client clicks the part they mean and writes. No account needed.

A review link's comments, each aimed at a part of the page

One link, no sign-up

  1. Make a link

    In the editor's site menu, choose Share for review, then Make a link. It shows your latest version.

  2. Send it your way

    Copy it into an email or a text. The same link keeps showing your newest work as you change things.

  3. They comment

    They click a part of the page, write up to 1,000 characters and give a first name.

  4. You answer

    You're emailed when comments arrive, at most once an hour. They wait in your site's Comments tab.

Treat the link like a key

Anyone who has it can see the site. Turn it off at once, or make a new one any time.

Comments become changes

Feedback usually arrives as an email with a screenshot and a line like “can the top bit be friendlier?” You then have to work out which top bit, on which page, and retype it as a task. Here, a comment is tied to the section the client clicked, or to the whole page if they'd rather, and it stays with that section after the site changes.

In the Comments tab, Ask Shingle puts the client's words into the change box, aimed at that section. You can edit them first, then send it as an ordinary change for 5 credits. When it's done, press Resolve. The client sees the comment marked as resolved on their link, so they know it was heard, and nobody has to write an email to say so.

A site has one working link at a time, and it always opens the newest version, so you can keep changing things and send the same link again. If the preview needs a moment to get ready, the page says so and opens it when it can. Each comment remembers which version it was made on.

  • Comments on a section, or on a whole page
  • Open ones first, and you can reopen any you resolved
  • A new link starts empty, so clients never read each other's
A site just published, its address ready to copy and share

Common questions

Can't find your answer? Read Shingle Help or email [email protected].

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