Let clients edit their own site
Invite a client to one site. They change it and publish, and see nothing else of yours.
One site and nothing else
Clients want to change their opening hours without calling you, and you'd rather not be called. Adding them to your team would show them every other client's site, your people and your plan. Client access gives them one site. They aren't a member of your team, your team doesn't appear in their account, and none of that is there for them to find.
You type their email address and they get a link. They sign in with that address, or create an account with it and confirm it, and find the site under Shared with you. There's no seat to pay for, and no limit on how many people you share a site with. Remove someone and their access ends straight away.
Settle two things with a client early. Changes they ask Shingle for use your team's credits, so that's off until you turn it on for them, and editing by hand is always free. And they can publish updates on their own, because there's no approval step yet. If you'd rather they only looked, send a review link instead. What they publish shows in your activity log under their own name.
Where the line sits
They can
- Ask for changes and add pages, once you let them spend credits
- Edit words and photos on the page
- Change the design, details, widgets, blog posts and form fields
- Read form submissions and visits
- Restore an earlier version
- Publish updates while the site is live
They can't
- Rename, copy or delete the site
- Change its address, domain or password
- Take it offline, or publish it the first time
- Share it for review, or invite anyone else
- See your other sites, people, plan or credits
Three steps to invite them
Invite
Open the site menu, choose Invite to edit and enter their email. Admins and the owner can do this.
They sign in
They use that address, and confirm it if they're new. An address nobody confirmed gets nothing.
They edit
The site opens in the editor as it would for a member of your team, with the team's own controls left out.
Working together
Questions come to you
The site menu lets them message your team. It emails your owners and admins, who reply to the client directly.
Your brand in the editor
Once you set your brand, clients see your name and logo in the editor and on the emails they get.
Every version kept
They can look back through versions and restore one, and so can you if something goes wrong.
Common questions
Can't find your answer? Read Shingle Help or email [email protected].
Open the site in your editor, choose Invite to edit from the site menu and enter their email. They sign in with that address and find the site under Shared with you. They can edit and publish updates, and they see nothing else of yours.
No. A client invited to a site isn't a member of your team, and you pay nothing per client, however many you invite. If you want someone to work across all your sites, invite them to the team instead.
Only if you turn that on for them, and it's off until you do. Then they use your team's credits when they ask Shingle for changes, pages or images. Editing words and photos by hand is always free, so it's worth showing them that first. You can also set a monthly credit cap for the team, and removing someone stops it at once.
Not yet. A client can publish updates on a live site by themselves, and there's no approval step or publish switch. Every version is kept, so you or they can restore an earlier one, and what they publish is recorded in your activity log under their name.
No. Access is to one site. Your team's other sites, people, activity log, plan and credits aren't there for them at all. If you share a second site with the same person, it's listed separately under Shared with you, and neither site shows the other.
Send a review link instead. They can see the latest version and comment with no account, and they can't change anything. Client access is for someone who'll keep the site up to date.
Read next
- Client review linksA private link where clients comment on the page.
- White labelYour name and logo where your clients look.
- Team roles and activityWho can do what, and a record of who did it.
- Web design agenciesMany client sites, one team, your brand to clients.
- Website maintenance packagesWhat each tier includes, what it costs, how to sell it.
- Pricing7 days for $1, then one plan at $49 a month.
Build your first site
Start from a Google listing or a few notes. Demos usually take 5–15 minutes.
7 days for $1, then $49 a month. Cancel any time.