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Know who changed what, and when

Four roles for your team, and a record of their changes that nobody can edit.

Activity: who changed what, and when

Four roles, each a step up

Everyone on a team has one role, and each can do all the role below it can.

  • Viewer

    Sees the team's sites and reports. Can't change them, and can't see customers or form submissions.

  • Member

    Builds, changes and publishes sites, and answers customers, bookings and form submissions.

  • Admin

    All a member can do, plus inviting people, reading the activity log and deleting sites.

  • Owner

    All an admin can do, plus billing and deleting the team. Ownership moves only by a transfer.

A record nobody can edit

The activity log is your team's record of the changes that matter. It says who was invited, whose role changed, who published or took a site offline, who downloaded a customer list and who turned a workflow on. Each entry names who acted, someone on the team or Shingle itself, and when.

An entry is written in the same step as its change, so a change that fails leaves no entry, and there's never an entry for something that didn't happen. After that, the app gives nobody a way to edit or delete it, whether an admin, the owner or Shingle's own staff, and the database refuses the attempt. A correction is a new entry. The only thing that removes the log is deleting the whole team.

It's written from the day your team starts, and admins and the owner can read all of it, back to that day. Entries hold no email addresses, so someone can delete their account and the log stays readable.

Filter by who and when

Newest first. A filtered view has its own link, so you can send it to a colleague.

What goes in the log

People and plan

  • Invitations, joins and removals
  • Role changes and ownership transfers
  • Plan changes
  • Your brand's name or logo changing

Sites

  • Sites created, published, taken offline and deleted
  • Domains, passwords and review links
  • Clients invited to a site or removed
  • Code downloads

Customers and workflows

  • Customers imported, downloaded, merged or forgotten
  • Emails sent to customers from Shingle
  • Workflows changed, and what they prepared approved or skipped
  • Businesses saved and pitches sent

Common questions

Can't find your answer? Read Shingle Help or email [email protected].

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