Newsletter

Set up your newsletter

People sign up for your news on your site, and you email them from Shingle. Everyone confirms by email before they get anything, so your list is only people who asked.

1. In your site's editor, open Newsletter and choose Set up newsletter. Your emails come from your business's name, and replies go to the email in your site's details.
2. Under Settings, check your Postal address. Every email shows it, as anti-spam laws ask. A PO box works.
3. Publish your site. Your signup page opens with it.

The tab opens on a short checklist until your first email goes out. To stop taking new subscribers, turn off Take signups.

Collect subscribers

Your signup page has its own address, which you can open and copy from the top of Newsletter. Share it anywhere: your Instagram bio, your Google listing or your receipts.

Your site's forms can add people too. Under Settings, turn on a form in Forms that add subscribers, or open the form's settings in Forms and turn on Add to newsletter. People who send that form are emailed to confirm, then added. A form needs an email field to add people. If your site has no signup form, choose Ask Shingle to add a signup form.

To add someone yourself, open Subscribers and choose Add subscriber. They're emailed a link to confirm, and added once they do.

Write and send an email

1. Open Emails and choose New email.
2. Write a subject and your email. Select text to make a heading, bold text, a list or a link. You can add one button with its own link.
3. Choose Preview to see it as your subscribers will.
4. Choose Send a test to get it in your own inbox first.
5. Choose Review and send, then Send now.

Your email goes to everyone subscribed at that moment, usually within a few minutes. You can't take it back once it's sent. Drafts stay under Drafts until you send or delete them.

Under Sent, choose an email to see how many people it went to and how many unsubscribed from it. Copy to a new draft starts a new email with the same words.

Subscribers

Subscribers lists who's subscribed, who's waiting to confirm, and who unsubscribed. Search by email or name. Download CSV gives you everyone subscribed, with when they joined.

Every email has an Unsubscribe link, and most email apps also show their own unsubscribe button. When someone unsubscribes, they get no more emails at once. To delete someone's address for good, choose Remove.

Limits

Each site can send 5,000 emails a month. One email to 300 subscribers counts as 300. Someone who signs up again gets at most three confirmation emails. To manage the newsletter you need a member role or higher, because subscribers are people's email addresses.